Privacy Policy

Introduction

Brite Glide Pty Ltd (ABN 12 345 678 901) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website brite-glide.com or use our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Information about your property and renovation requirements
• Communications you send to us
• Payment information when you engage our services
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages viewed and links clicked
• Date and time of your visit
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver our renovation and design services
• Communicate with you about your project
• Send you relevant updates and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information with:

• Our employees, contractors, and subcontractors who need access to perform their duties
• Third-party service providers (payment processors, IT support, marketing platforms)
• Professional advisers (lawyers, accountants)
• Government authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project records may be retained for up to seven years after project completion for warranty and legal purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Brite Glide Pty Ltd
147 Collins Street, Level 8
Melbourne VIC 3000
Email: [email protected]